ANNUAL REPORT 2025 31 SUSTAINABILITY REPORT STAKEHOLDER ENGAGEMENT AND MATERIALITY ASSESSMENT Stakeholder Engagement Understanding the expectations of stakeholders and collaborating with them are crucial for developing a sustainability strategy that addresses societal concerns and aligns with market trends. The Trust has established various communication channels to facilitate consistent and open dialogue and partnerships with its stakeholders regarding sustainability issues. Stakeholder Engagement Channels Stakeholder Groups Engagement Channels Key Areas of Concern Investors • Investor meetings and calls • Conference days • Port visits • Dedicated email communications • Annual General Meeting • Announcements and publications via corporate website • Sustainability and environment at ports • Unit price • Financial performance • Throughput trends • Latest terminal developments • Competitiveness of the Port of Hong Kong and YANTIAN Employees • Port visits • In-house magazines • Company intranet • Notices and bulletins • Performance appraisals • LINK Committee • Mobile app • Financial performance • Involvement in key initiatives • Career prospects • Wellbeing • Health and safety • HKSPA • Personal development Government • Meetings • Discussions and responses • Port visits • Calls • Key government maritime policies • Competitiveness of the port of Hong Kong and YANTIAN • Sustainability and environment at ports • HKSPA External contractors and suppliers • Communication of the Code of Conduct and Anti-Fraud and AntiBribery (“AFAB”) Policy • Supplier evaluations • Induction and safety training • Supplier sustainability workshop • Workplace safety • Service performance • Tendering processes and results • HKSPA Customers • Mobile app • Customer meetings • Port visits • Brochures • Exhibitions • Webinars • Terminal news releases • Sustainability and environment at ports • Operational performance of terminals • Shore power implementation • HKSPA • Digitalisation and automation • Cargo coverage and connectivity • Updates to customs processes and local regulations • Market updates People and communities • Recycling and waste reduction initiatives • Visits to elderly homes • Internship programmes • Online greetings and events for the elderly • Port visits • Introducing the port industry • Building relationships with the local community • Sustainability and environment at ports Port users • Mobile communication platform • Safety information sharing • Help desk hotline • Meetings with trade associations • Turnaround time at ports • HKSPA • Operational safety • Customs declaration • Berth availability and arrangements Media • Press releases • Press briefings • Corporate website • Latest terminal developments • Competitiveness of the port of Hong Kong and YANTIAN • Service-related concerns • HKSPA
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