Through the implementation of stringent frameworks and sound operating procedures, the Trust continues to maintain seamless and uninterrupted operations across its business. We conduct regular internal reviews to evaluate the adequacy and effectiveness of our protocols and company guidelines, which are continuously strengthened and updated in line with international best practices.

4.1 Supply chain management

The Trust undertakes comprehensive internal controls to ensure transparent and fair procurement processes. It also works to maintain open communication with stakeholders through appropriate channels, to facilitate dialogue and swift reporting of any suspected improprieties. Tender processes are transparent and clearly communicated, and vendors are selected based on merit or specified criteria such as experience and track record, price competitiveness and the ability to meet stated project requirements.

4.2 Customer protection

We recognise the need to protect our customer and operation data. The Trust has in place safeguards that work to ensure data privacy and the integrity of intellectual property. There are strict data protection standards and mechanisms to ensure the confidentiality of our customers' information.

4.3 Anti-corruption

In establishing a strong internal control framework which includes stringent policies and a vigorous enforcement regime, the Trust has put in place a series of measures against corruption and fraud. The executive management team sets a standard of zero tolerance on corruption and fraud. Such a strong stance is reflected in the Trust's policy on the subject which is communicated to all employees. To reinforce and remind third-party suppliers of this position, the Trust has incorporated appropriate clauses into its supply contracts, and such efforts are further strengthened by its internal audit function.

Suspected incidents of corruption or fraud are immediately reviewed by an independent team. Furthermore, cases falling within certain criteria are brought to the attention of the Audit Committee and executive management, and are thoroughly investigated by our internal auditors. We have also established an independent whistleblower channel for individuals to anonymously report any suspected or actual irregularities or misdeeds. The Trust also cooperates fully with law enforcement agencies in their investigations.

The Trust takes a strong stance against corruption and fraud, which is an important part of its overall governance framework. Assets and the hard-earned profits of unitholders are key priorities of the Trust and we dedicate resources to safeguard these priorities.

Back
to Top